Dentare Logo Dentare

Privacy Policy

Effective date: August 8, 2025

Legal Entity: FETOSOFT DOOEL
Address: Goce Delchev 2/32, 1300 Kumanovo, North Macedonia
SaaS Product: Dentare — https://dentare.io

FETOSOFT DOOEL (“we”, “us”, or “our”) operates the Dentare platform and the dentare.io website (collectively, the “Service”). This Privacy Policy explains how we collect, use, disclose, and protect personal data when you use our Service, including payment processing handled by Lemon Squeezy. By using the Service, you agree to this Privacy Policy. Terms not defined here have the meanings in our Terms and Conditions.

1) Information We Collect

a) Personal Data you provide

  • Account data (first name, last name, email, phone)
  • Billing/contact details (address, city, postal code, country)
  • Support communications and preferences

Payments: We use Lemon Squeezy, LLC as our merchant of record. Card and payment details are processed securely by LemonSqueezy; we do not store full card numbers on our systems.

b) Automatically collected (Usage Data)

  • IP address, device and browser type/version
  • Pages visited, timestamps, session duration
  • Diagnostic and performance data

c) Cookies & Tracking

We use cookies and similar technologies to operate and improve the Service. You can control cookies via your browser settings; some features may not function without them.

  • Session Cookies – required for login and core functionality
  • Preference Cookies – remember language and settings
  • Security Cookies – help prevent fraud and abuse
  • LemonSqueezy Cookies – enable checkout, tax/VAT handling, and fraud prevention
  • Google Analytics Cookies – collect usage statistics to improve performance

2) How We Use Your Data

  • Provide, operate, and maintain Dentare
  • Process payments and subscriptions via LemonSqueezy
  • Customize and improve features, performance, and security
  • Communicate about updates, changes, and support
  • Monitor usage, troubleshoot, and prevent fraud or abuse
  • Comply with legal obligations

3) Payment Processing (LemonSqueezy)

We use Lemon Squeezy, LLC as our merchant of record and payment processor. LemonSqueezy acts as an independent data controller for payment-related data and may collect billing details, device information, and transaction metadata for compliance (e.g., tax/VAT) and fraud prevention. For details, please review LemonSqueezy’s Privacy Policy.

4) Legal Bases (GDPR, where applicable)

  • Contract – to provide the Service you requested
  • Legitimate Interests – to secure and improve the Service, prevent fraud, and analyze usage
  • Consent – for optional analytics cookies where required
  • Legal Obligation – to meet tax, accounting, and regulatory requirements

5) Sharing & Disclosure

We may share personal data with:

  • Service providers (e.g., LemonSqueezy, analytics vendors) under confidentiality and data protection commitments
  • Authorities when required by law or to protect rights, safety, or prevent fraud
  • Business transfers in the event of a reorganization, merger, or similar transaction

6) International Transfers

Your data may be processed in countries outside your own. We implement appropriate safeguards for international transfers as required by applicable law (e.g., GDPR).

7) Data Retention

We retain personal data for as long as needed to provide the Service, comply with legal obligations (e.g., tax and accounting), resolve disputes, and enforce agreements. When no longer required, we delete or anonymize data.

8) Security

We use commercially reasonable technical and organizational measures to protect personal data. However, no method of transmission or storage is completely secure.

9) Your Rights

Depending on your jurisdiction (e.g., EU/EEA under GDPR), you may have rights to access, correct, delete, restrict or object to processing, withdraw consent, and request data portability. We will respond to valid requests in accordance with applicable law.

10) Cookies & Analytics Choices

  • Browser settings can block or delete cookies; essential cookies may be required for core functionality.
  • Google provides an opt-out add-on for Analytics. See Google’s Privacy Policy.

11) Children’s Privacy

The Service is not directed to individuals under 18. We do not knowingly collect personal data from minors. If you believe a minor has provided personal data, please contact us so we can remove it.

12) Links to Other Sites

Our Service may contain links to third-party sites. We are not responsible for their content or privacy practices and encourage you to review their privacy policies.

13) Changes to this Policy

We may update this Privacy Policy from time to time. We will post the updated version with a new effective date. Please review it periodically.

14) Contact

For questions or privacy requests, contact us at: info@dentare.io
FETOSOFT DOOEL, Goce Delchev 2/32, 1300 Kumanovo, North Macedonia